ProcessPlan Tips & Tricks: Dynamic Task Ownership

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    01 Oct ProcessPlan Tips & Tricks: Dynamic Task Ownership

    Posted at 12:02h in tips and tricks by Ryan Williams

    Expand your ProcessPlan know-how and learn more about our favorite features. This week, dynamic task ownership. Specifically, how to assign a task (or a process) to an entire group of people and then allow one user to take the lead.

    Dynamic Task Ownership

    Make task ownership dynamic. It's not uncommon for a task – or process – to need to be assigned to a group of users, so then one user can take individual ownership of the task from there. This structure is typically useful for team-based groups where workloads fluctuate and adjust in real time. Implementing dynamic task ownership allows users to claim task ownership themselves. This week's example uses a support request to demo this feature.

    Watch the short video below to see it in action.

     

         

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